Help & support
Help & support
Answers for Propero landlords: the FAQ, fixes for common problems, and how to reach the team. Open this Help Centre from Account inside the app.
You can open this Help Centre from inside the app too: tap your initials on Home to open Account, then tap Help Centre under Support.
Privacy & your data
Where Propero stores your data, how to request account deletion, the seven-year retention rule, and why your data never trains AI models.
FAQ
Backups, iPhone-only support, what Propero Pro includes, whether tenants get the app, deleting your account, and why statuses update at 9am AEST.