Contact support
Send feedback from Account's Contact Support sheet and hear back within 24 hours, or email support@propero.app for deletions and data exports.
In-app feedback
From Account (tap your initials on Home), tap Contact Support under Support.
This opens a Feedback sheet where you pick a category:
- Something's not working
- Question about a feature
- Billing or subscription
- Feature request
- Other
Add a comment if you like (up to 2,000 characters) and send. The sheet tells you we'll respond within 24 hours. Your message goes straight to the Propero team.
Before you sign in
Not signed in yet? Tap Need help? on the welcome screen to open the same Feedback sheet for early assistance.
While deleting your account
The delete-account screen has its own Contact Support link, in case something's wrong and you don't actually want to leave.
For account deletion, data export, or anything that needs a human follow-up outside the app:
Help Centre
Tap Help Centre under Support in Account to come back to these docs anytime.