Notifications
Rent, inspection, maintenance, and advertising alerts, the in-app bell list on Home, and managing push permissions in iOS Settings > Propero.
Propero sends notifications two ways: push notifications from iOS, and an in-app notification list you can browse any time. There's no in-app screen to toggle individual notification types on or off. To manage push notifications themselves, use iOS Settings > Propero.
Enable notifications
Propero asks for notification permission once you land on Home, with a Know when rent's due sheet ("And when it's late. Plus lease dates and inspections."). Tap Turn on notifications to see the iOS prompt. If you tapped Not now, Propero asks again a few days later while permission is still undecided. You can also go to iOS Settings > Propero and turn Notifications on at any time.
In-app notification list
Tap the bell icon in the top-right of Home to see your notification history, grouped into Today, Yesterday, This Week, and Earlier. Tap a notification to open the screen it's about: rent alerts go to Payment Overview, maintenance reminders to the request, condition report nudges to Property Health, and tenant email alerts to Chat. Swipe left to archive one, or use the ••• menu to mark everything as read or clear the list. Clear all asks you to confirm first.
VoiceOver reads each notification's type and whether it's unread, so you can scan the list without opening every row.
What Propero notifies you about
| Category | Examples |
|---|---|
| Rent | Due today, due yesterday, overdue by several days (landlord only, since tenants don't use the app) |
| Condition reports | Ingoing report due soon, routine inspection coming up, outgoing report due soon |
| Maintenance | Appointment reminders, sent at 9am the day before and 8am on the day |
| Setup | Nudges to finish onboarding, add your first property, set up a lease, or add bank details, plus an occasional check-in if you've been away for a couple of weeks |
| Advertising | Payment reminders, listing expiry, and a nudge when a lease ending soon unlocks advertising |
| Propero Mail (Pro) | "Tenant request needs a decision" or "Urgent tenant request" when a tenant emails the property address, "Reply not delivered" when a reply bounces or is marked as spam, and "Got your email" when you forward something yourself. All open the chat |
Rent reminder timing
Rent statuses and reminders update once each day at 9am Sydney time. A status may not change instantly when you record a payment.
Document and compliance expiry
Documents and compliance items show their due and expiry states in the app itself. Propero doesn't currently send a push notification for every document or compliance due date, so it's worth checking Property Health from time to time rather than relying on a push alone.
Troubleshooting
If notifications stop arriving, check iOS Settings first, then see Troubleshooting.
Profile & preferences
Name, email, and phone are read-only after signup. Edit your personal address and store encrypted bank details for the account you collect rent into.
Subscription & billing
Manage Propero Pro's monthly and yearly plans through Apple, restore purchases on a new iPhone, and see what Pro unlocks versus the free tier.