Propero
Getting started

Navigating the app

Home, Earnings, and Chat are Propero's three tabs. Find the property hub's pulse cards, status pills, and where every common task lives.

Propero has three tabs at the bottom of the screen: Home, Earnings, and Chat. Most day-to-day property work starts on Home.

Home

Home is your portfolio view. You see one card per property, with a photo and a single status pill when something needs attention:

PillMeaning
Rent overdueRent is past the grace period
Action neededSomething on the property needs your attention
Finish setupSetup is incomplete
VacantThe property has no active tenant
(no pill)All is well
The Home screen with one card per property, one showing a Finish setup pill

The top-right corner of Home carries three icons: a bell for notifications, a + to add another property, and a circle with your initials that opens Account.

Tap a property card to open its property hub. The hub title is the street address. Everything for that property lives here.

Property hub

When something needs you, an attention card sits at the very top of the hub with one row per issue (rent overdue, a tenant to add, urgent maintenance, and so on). Tap a row to jump straight to it.

Below that, four pulse cards open the main detail screens:

CardScreen title
RentRental Payment Overview
LeaseLease Overview
MaintenanceMaintenance
Property HealthProperty Health

The hub also has sections for Photo tour, Tenancy, Advertising, Property details, Documents, Compliance, and Strata Details.

Where to find common tasks

TaskPath
Record rentHome > property card > Rent > tap a payment > Record Payment
Add your tenantHub's Add your tenant attention row, or the Tenancy section
Upload lease PDFHub > Lease > Options > Upload Lease Agreement
Log maintenanceHub > Maintenance > + > New Request
Condition reportHub > Property Health
Store a documentHub > Documents
Track complianceHub > Compliance
Strata detailsHub > Strata Details
Advertise a vacant propertyHome pill, hub Advertising card, or hub attention row

Earnings tab

The Earnings tab shows totals by month, quarter, or financial year, a chart of rent collected (tap a bar to see that month's collected, spent, and net), per-property yield, expenses, and shortcuts to your rent ledger and tax summary documents.

See Income & expenses and Reports.

Chat tab

The Chat tab is Propero Chat. It can search Australian tenancy legislation and read your maintenance records and condition reports. See Propero Chat.

The Chat tab, greeting you by name with the Chat with Propero input ready

Account

Tap the circle with your initials in the top-right of Home to open Account. From here you can:

  • View your profile (your name, email, and phone are read-only; use Contact Support to change them)
  • Add your personal address
  • Add bank details
  • Manage your Propero Pro subscription
  • Contact support or open this Help Centre
  • Read the Terms of Service and Privacy Policy
  • Sign out, or delete your account
The Account screen with the profile row, Bank Details, Subscription, and Support sections

Account is not in the bottom tab bar.

Contact support

Tap Contact Support from Account to send feedback. A member of the Propero team will get back to you.

Help Centre

Tap Help Centre from Account to open these docs at any time.

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