Recording payments
Tap a heatmap cell on Rental Payment Overview to log the date and amount received, and see how partial payments, overpayments, and colours work.
Record rent from Rental Payment Overview (Home > property > Rent pulse card).
Record rent
There's no separate "record payment" button on this screen. Tap a payment-backed cell on the heatmap to open that period, then tap Record Payment.
The record form has two fields:
| Field | Default |
|---|---|
| Date Received | Today |
| Amount | What's still owed for that period |
Tap Confirm Payment to submit. Propero does not ask how the tenant paid, no payment method is stored anywhere in the app.
A period that's already Paid has no Record Payment button, you can only send a receipt for it (see below). A Cancelled period is superseded schedule history and can't be recorded against either.
Partial payments
Recording against a period only ever affects that one period. Propero doesn't hunt down older unpaid periods for you. If the amount you enter is less than what's owed, the period stays open with a remaining Balance shown next time you open it. Come back and tap the same cell to record the rest when it arrives.
Overpayments
If you enter more than what's owed for that period, the period is marked paid in full and the extra is recorded as unapplied credit against the lease. It isn't automatically deducted from a future period in the app, so if a tenant pays ahead, keep track of it yourself and record a smaller amount when the next period is due.
Payment heatmap
The heatmap shows one cell per payment period. Grid shape follows your rent frequency: weekly and fortnightly periods wrap into rows, monthly leases show a single row with one cell per month.
Colour legend
| Colour | Label |
|---|---|
| Green | Paid on time |
| Orange | Due or paid late |
| Red | Overdue or paid very late |
| Grey | Upcoming |
Paid cells are recoloured by how late they were:
- Paid on or before the due date: green
- Paid 1 to 5 days late: orange
- Paid more than 5 days late: red
Tap a payment-backed cell to view or record rent. Empty filler cells are not tappable.
Status text on a payment
Opening a period shows its exact status as text, not just a colour:
| Situation | Status text you'll see |
|---|---|
| Not yet due | Upcoming |
| Due today | Due today |
| Within the grace period | Late by 1 day |
| Past the grace period | Overdue by 4 days (days since due) |
| Paid on the due date | Paid on time |
| Paid after the due date | Paid 2 days late |
| Paid before the due date | Paid 2 days early |
| Superseded by a schedule change | Cancelled |
Why status might not update immediately
Payment status updates once each day at 9am AEST, not in real time. A period may stay "Due" until the next update even after you record payment, or may not show as "Late" until the following morning.
Send a receipt
Once a period is fully paid, its Record Payment button is replaced with Send Receipt to Tenant. See Statements & receipts.
Setting up rent
Rent is always entered as a weekly figure during tenant setup, with bond defaulting to four weeks. Terms are read-only once the lease is running.
Late rent & reminders
Rent turns Late after a one-day grace period and Overdue after that. Reminders go to you only, daily while overdue, updating at 9am AEST.